Thank you for shopping at Roma Couture! We are committed to providing a seamless and reliable shipping experience for your luxury couture purchases. Please read our shipping policy carefully:

1. Order Processing Time

All orders are processed within 5–7 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer Standard and Express shipping options:

  • Standard Shipping: 6–8 business days
  • Express Shipping (if available): 3–5 business days

Delivery time may vary depending on location, customs, weather, and courier operations.

3. Shipping Rates

Shipping costs are calculated based on the weight of the items and the destination.

Final shipping charges will be displayed at checkout before confirming payment.

4. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order using the courier’s official website with this tracking number.

5. Shipping Locations

We currently ship to addresses within India and select international destinations.

Please ensure your shipping address is accurate and complete to avoid delays or returns.

6. Delays & Exceptions

While we aim to ship orders on time, delays may occur due to:

  • Customs clearance or import regulations (for international shipments)
  • Weather conditions
  • Peak holiday seasons

We appreciate your patience in such cases.

7. Address Accuracy

Customers are responsible for providing accurate shipping details at checkout.

Roma Couture is not liable for orders sent to incorrect or incomplete addresses.

8. Lost or Missing Packages

If your package shows as “delivered” but you have not received it:

  1. Check with your local courier office or neighbors first.
  2. If unresolved, contact our customer support team, and we will assist you.

9. Return Due to Incorrect Address

If a shipment is returned due to an incorrect or incomplete address:

  • You may be charged an additional shipping fee to resend the package.

10. Customer Support

📧 Email: romacouture@gmail.com
📞 Phone: +91- +919873321887 (India)

By placing an order on Roma Couture, you agree to the terms outlined in this Shipping & Delivery Policy.